About Customer Care Global

The traditional Debt Collection model requires the consumer to speak with a debt collector. We are committed to Putting Customers First. In order to achieve this, a new model allowing Consumers to choose their preferred method of communication is a necessity.

The use of technology by Customer Care Global allows the consumer to choose their preferred method of communication with our Agency. Technology allows us to provide the most sophisticated interactive call center agent experience. In addition, for consumers that prefer an electronic option we offer our On-line Payment Negotiator. The tool, which is mobile friendly, allows the Consumers who prefer to communicate electronically resolve their account online.

Meet The Leadership

Paul Edwards

PRESIDENT

Paul started in the Collection Industry in 1984. He has held executive level positions as well as having owned an agency for 14 years. He credits his longevity in the industry with his ability to understand evolving consumer behaviors and embracing analytics and new technology. He is excited about the opportunity to work with Bart Miller to develop a technology driven collection agency.

Bart Miller

ADVISER

Bart has an extensive background in the call center industry, with an emphasis on the short-term loan market. As the CEO of one of the fastest growing companies in the nation, Bart is continuously focused on improving business operations utilizing cutting edge technology. Bart also serves on the Board of Directors for the Online Lenders Alliance, is on the Executive Committee, and is their Treasurer.